Digital Marketing

"Our leads used to sit in three WhatsApp groups and a spreadsheet. After the CRM went live everything landed in one pipeline, and the team could finally see which enquiry was still waiting on a callback. The handover was clean and they stayed on through the first month of fixes."

"We had 16 colleges each doing their own thing. They built one platform where every college gets its own site but admissions sit together. What I liked most was that they asked how our counsellors actually work before writing any code."

"Earlier every fee change meant emailing a developer and waiting two days. Now my marketing person updates university and course pages herself. Brochure downloads and WhatsApp clicks come in as proper leads instead of disappearing."

"Payments work is unforgiving, so we were careful about who we handed it to. The role separation between admin, employee and merchant was thought through properly, and KYC reviews and settlement reports are now a few clicks instead of a day of reconciliation."

"The studio and multi-channel publishing saved us hours every week. Took a couple of rounds to get the scheduling behaviour right for our workflow, but they kept iterating until it matched how we post rather than telling us to adjust."

"We are a small team and not very technical. They built a patient register that our staff understood on day one, with admission, discharge and export in plain language. No training manual needed, which was exactly the point."

"We explained our business twice and they came back with a site that described it better than we did. Enquiries went up because visitors finally understood what we offer. Calls were answered even on weekends during launch week."

"Creator rosters, content rights and escrow payouts used to live in separate files and arguments. Having it in one system ended most of those disputes. Honest about timelines too — when something needed an extra week, they said so upfront."