Managed IT support
Managed IT Support for Startups and Growing Businesses
Web Your Vyavsay, a software and IT company in Ahmedabad, Gujarat, provides managed IT support for startups and growing businesses: a remote IT helpdesk for your team, on-site support in Ahmedabad and Gujarat for computers, printers, office networks, Wi-Fi and CCTV, and day-to-day running of your servers, cloud accounts, backups and security. You get an IT team without hiring one, and one company answerable for all of it.
Need a team to build and run your software rather than your IT? See the outsourced tech department.
What managed IT support from Web Your Vyavsay includes
Remote IT helpdesk
For your whole team, wherever they work.
- Laptop and desktop problems, software installs and updates
- Email, Google Workspace and Microsoft 365 accounts and administration
- New joiner setup and leaver offboarding, with access removed on the last day
- Password resets, multi-factor login and lost or stolen devices
On-site support in Ahmedabad and Gujarat
When something needs a person in the room.
- Computers, printers, scanners and projectors
- Office network, cabling and Wi-Fi, including separate guest networks
- CCTV and other connected devices on their own network
- Installing and configuring hardware you have bought
Servers, cloud and security operations
The systems your business runs on, kept patched and backed up.
- Servers and cloud hosting: setup, patching and monitoring
- Backups kept off site, with restores tested regularly
- Endpoint protection, updates and disk encryption on staff devices
- Access reviews, logging and incident response
What is not included
- Selling hardware. We recommend what to buy and set it up, but you purchase it from your supplier.
- Building custom software. That is a separate engagement through our outsourced tech department.
- Signing off legal or regulatory compliance. We put the technical controls in place; your auditors and counsel sign off.
Managed IT support by industry
Fintech, NBFCs and loan DSAs
Managed IT for NBFCs, digital lenders and loan DSAs: helpdesk, on-site support in Gujarat, secured APIs, logs and backups mapped to CERT-In and RBI rules.
Managed IT for fintech, nbfcs and loan dsasSchools, colleges and education consultants
IT support and AMC for schools, colleges and study-abroad consultants: lab PCs, campus Wi-Fi, servers, backups and student-data security, on site in Gujarat.
Managed IT for schools, colleges and education consultantsManufacturers and B2B exporters
IT support for manufacturers and exporters in Gujarat: factory networks, CCTV, Tally and ERP servers, backups and ransomware protection, on site and remote.
Managed IT for manufacturers and b2b exportersE-commerce and D2C brands
Managed IT for e-commerce and D2C brands: secure admin and staff logins, warehouse and office IT, store uptime, backups and customer data under the DPDP Act.
Managed IT for e-commerce and d2c brands
In-house IT hire, AMC vendor or managed IT support?
| In-house IT hire | Local AMC vendor | Managed IT support | |
|---|---|---|---|
| Who covers holidays and sick days | Nobody, unless you hire two people | Depends on one person | A team |
| Servers, cloud and security | Only if that person has the skills | Usually hardware only | Included |
| On-site visits | Yes, at your office | Yes, on call | Yes, in Ahmedabad and Gujarat |
| Documentation and handover | In one person’s head | Rarely written down | Written down and yours to keep |
| Best when | There is a full-time job’s worth of IT on one site | You only need repairs | You need IT run, not just fixed |
How we take over your IT
- 1
Free consultation
A 30-minute call about how your team works, what you run and what worries you.
- 2
Inventory
Every device, account, server, cloud service, network and backup written down in one place.
- 3
Fix the basics first
Multi-factor login, removal of old accounts, tested backups and patches for unsupported systems.
- 4
Helpdesk goes live
Your team gets one place to ask for help, and on-site visits are arranged when needed.
- 5
Monthly review
A short report on tickets, patches, backups and access, and what to improve next.
Dates and rules Indian businesses should know
- 1
CERT-In: six hours to report, 180 days of logs
Under CERT-In’s directions of 28 April 2022, listed cyber incidents must be reported within six hours of noticing them, and ICT logs must be kept for a rolling 180 days in India.
- 2
CERT-In baseline controls for MSMEs (1 September 2025)
Fifteen elemental cyber defence controls covering assets, access, patching, backups, logging and incident handling: a practical checklist for a small business.
- 3
DPDP Rules: most duties apply from May 2027
Notified in November 2025 with an 18-month phase-in. The Act allows penalties of up to ₹250 crore for failing to keep personal data secure. This is a summary, not legal advice.
- 4
Windows 10 and Windows Server 2016 end of support
Windows 10 stopped receiving free security updates on 14 October 2025; Windows Server 2016 follows on 12 January 2027.
Frequently asked questions
What are managed IT services for a small business?
Managed IT services means an outside team runs your IT for a fixed monthly fee: helpdesk, devices, accounts, network, servers, backups and security, with regular reviews. Web Your Vyavsay provides this remotely across India and on site in Ahmedabad and Gujarat.
What is the difference between an IT AMC and managed IT services?
An IT annual maintenance contract (AMC) usually covers repairs and maintenance of hardware. Managed IT services also cover running your accounts, servers, cloud, backups and security every day, so problems are prevented as well as fixed.
How is managed IT support priced?
Per user or per device per month, depending on how many people and devices you have, how many sites need on-site visits, and which servers and cloud services we run. We give you a quote after a free consultation about your setup.
Is support remote only, or do you come on site?
Both. Most requests are solved remotely and quickly. On-site visits cover Ahmedabad and Gujarat for hardware, cabling, Wi-Fi and network problems.
Do you sell or supply hardware?
No. We recommend what to buy, check quotes if you want us to, and install and configure equipment once you have bought it from your supplier.
Can you manage Google Workspace or Microsoft 365 for us?
Yes: users, groups, shared drives, email security, multi-factor login, and setting up and offboarding staff.
What happens to our data and accounts if we leave?
They stay yours. Admin access is held in your name, everything we set up is documented, and on exit we hand over the documentation and credentials.
Should a startup hire an IT person or outsource IT?
Until there is enough IT work for a full team, managed IT usually covers more: one hire cannot cover helpdesk, networks, cloud and security, or their own holidays. If what you need is a team to build and run your software, that is our outsourced tech department. Outsourced tech department
Sources
- CERT-In: Directions under section 70B(6) of the IT Act, 28 April 2022 (6-hour reporting, 180-day logs)
- S.S. Rana & Co.: CERT-In issues 15 elemental cyber defence controls for MSMEs (September 2025)
- Press Information Bureau: DPDP Rules, 2025 notified (17 November 2025)
- Microsoft Lifecycle: Windows 10 Home and Pro (end of support 14 October 2025)
- Microsoft Lifecycle: Windows Server 2016 (extended support ends 12 January 2027)