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Managed IT support · Schools, colleges and education consultants

IT Support and IT AMC for Schools, Colleges and Education Consultants

Web Your Vyavsay provides IT support for schools, colleges and study-abroad consultants: a helpdesk for staff, on-site support in Ahmedabad and Gujarat for computer labs, projectors, printers, campus Wi-Fi and CCTV, and day-to-day running of servers, Google Workspace or Microsoft 365, backups and security. In India, education is the most attacked sector, so the work starts with protecting student records and keeping lab machines on supported, patched systems.

By Web Your Vyavsay team · Published

Drafted with AI assistance. Claims are checked against the sources listed below and reviewed by our team.

What is changing for schools, colleges and education consultants IT right now

  1. 1

    Education is India’s most attacked sector

    Check Point’s Cyber Security Report 2026 counted an average of 7,684 attacks per week on each Indian education organisation in 2025, the highest of any sector, against 3,195 across Indian organisations overall.

  2. 2

    Children’s data needs parental consent

    The DPDP Act requires verifiable consent from a parent before processing a child’s personal data. The Rules were notified in November 2025 with an 18-month phase-in, so most duties apply from May 2027, and breaches of the duties on children’s data can attract penalties of up to ₹200 crore. This is a summary, not legal advice.

  3. 3

    Lab PCs on Windows 10 no longer get free security updates

    Windows 10 reached end of support on 14 October 2025. Labs full of Windows 10 machines need an upgrade or replacement plan, or a paid extended-updates subscription while they are retired.

  4. 4

    Windows Server 2016 support ends 12 January 2027

    Many campuses still run file, attendance or accounting servers on Windows Server 2016. After 12 January 2027 Microsoft stops releasing security fixes for it.

  5. 5

    Six hours to report an incident

    CERT-In’s 2022 directions require listed cyber incidents, including data breaches and phishing, to be reported within six hours of noticing them, with logs kept for 180 days in India.

What this looks like in practice

Client story, anonymised

A study-abroad consultancy running admissions over phone and WhatsApp

A study-abroad consultancy with several branches handled enquiries through phone calls, WhatsApp and spreadsheets, with each counsellor keeping their own list of students and documents.

We built a telecalling-first CRM for it: leads assigned to counsellors, call outcomes and reminders, branches with role-based access, and messaging integrations, so every student and every document sits in one system rather than on personal phones.

Moving student data off personal devices is also the first step of managed IT for any education business: once records live in one system, access can be controlled, logged and backed up.

Based on a real project. The client’s name is withheld.

Illustrative scenario

A college with 120 lab PCs and one overworked IT person

A self-financed college has two computer labs on Windows 10, a file server on Windows Server 2016, campus Wi-Fi with one password shared by students and staff, and a single IT person who also runs the website.

We take over the helpdesk so faculty requests stop going to one phone number, separate the staff, student and guest Wi-Fi networks, move admissions and exam files off the old server into managed cloud storage with backups, and plan the lab upgrades around the academic calendar.

The college’s IT person moves to the jobs that need someone on campus every day, with us behind them for everything else.

A composite example of how we would work. Not a specific client or result.

What we take over, and in what order

  1. 1

    Campus inventory

    Labs, servers, Wi-Fi, CCTV, printers, accounts and every place student data is stored.

  2. 2

    Separate the networks

    Staff, student, guest and CCTV traffic on separate networks with their own access rules.

  3. 3

    Protect student records

    Role-based access, multi-factor login for staff, tested backups and a plan for parental consent records.

  4. 4

    Plan end-of-life upgrades

    Windows 10 labs and Windows Server 2016 machines scheduled out before their support dates.

  5. 5

    Run it

    Helpdesk for faculty and staff, on-site visits in Gujarat, and a term-by-term review with the administration.

The full scope, response model and what is not included are on the managed IT support page.

Software we have built in this industry

  • Education & EdTech

    Gandhinagar University

    Before: 16 constituent colleges operating in departmental data and portal silos with zero central governance

    Unified 16 institutional subdomains

    Read the Gandhinagar University case study
  • Education CMS & CRM Platform

    Thrive Education

    Before: Developer-edited pages for every university, course or fee change

    One platform for education content and admission leads

    Read the Thrive Education case study
  • Education CRM

    GrowUs CRM — Education Vertical

    Before: Scattered student dossiers and academic transcripts across email inboxes and local drives

    Built to streamline admissions & enrollment

    Read the GrowUs CRM — Education Vertical case study

Frequently asked questions

What is included in an IT AMC for a school or college?

An IT annual maintenance contract usually covers repairs and maintenance of computers, printers and network equipment. Web Your Vyavsay’s managed support also covers the helpdesk, Wi-Fi and network management, servers, Google Workspace or Microsoft 365 administration, backups and security monitoring.

Does the DPDP Act apply to schools and colleges?

Yes. Schools and colleges process students’ personal data, and for students under 18 the Act requires verifiable parental consent. Most duties apply from May 2027. This is not legal advice; confirm the details with your counsel.

What should a college do about lab PCs still on Windows 10?

Windows 10 stopped receiving free security updates on 14 October 2025. Check which machines can run Windows 11, plan replacements for the rest, and keep any remaining Windows 10 PCs off networks that hold student data until they are upgraded.

Can campus Wi-Fi and networks be managed remotely?

Most of it, yes: configuration, monitoring, user access and updates are remote. Cabling, access-point placement and hardware faults need someone on site, which we provide in Ahmedabad and Gujarat.

Can you also build our admissions or student management software?

Yes. We have built a multi-tenant university platform, an admissions CRM for an online degree provider and a study-abroad CRM. Software is a separate engagement from managed IT support. Custom CRM and ERP development

Free consultation

Tired of being your own IT department?

Tell us how your team, devices and systems run today. In a free consultation we point out the biggest risks and what managed IT support would roughly cost.

We reply within one business day.

What you get, free:

  • 30-minute call with an engineer
  • Free review of your process or spreadsheet
  • Written recommendation: what to build or automate first
  • Rough cost estimate