Managed IT support · Manufacturers and B2B exporters
IT Support for Manufacturing Companies and B2B Exporters in Gujarat
Web Your Vyavsay provides IT support for manufacturers and B2B exporters: a remote helpdesk for office and plant staff, on-site support in Ahmedabad and Gujarat for factory networks, Wi-Fi, CCTV and printers, and day-to-day running of Tally or ERP servers, email, backups and security. Manufacturing has been the sector most hit by ransomware, so the core of the work is tested backups, patched systems and a network where one infected PC cannot reach everything.
By Web Your Vyavsay team · Published
Drafted with AI assistance. Claims are checked against the sources listed below and reviewed by our team.
What is changing for manufacturers and b2b exporters IT right now
- 1
Manufacturing is the top ransomware target
Black Kite’s 2026 ransomware study, published in September 2026, found that manufacturing accounted for 22% of all ransomware victims between April 2025 and March 2026, more than any other sector.
- 2
CERT-In published baseline controls for MSMEs (1 September 2025)
CERT-In’s 15 elemental cyber defence controls for MSMEs cover asset management, access control, patching, backups, logging and incident handling. They are a practical checklist for a small plant that has never had an IT audit.
- 3
Windows Server 2016 support ends 12 January 2027
Tally, ERP and file servers on Windows Server 2016 stop receiving security fixes after 12 January 2027. Windows 10 desktops, common next to machines on the shop floor, stopped receiving free updates on 14 October 2025.
- 4
Six hours to report an incident
CERT-In’s 2022 directions require listed cyber incidents, including ransomware, to be reported within six hours of noticing them, with logs kept for 180 days in India.
What this looks like in practice
Client story, anonymised
An international precious-metal alloys manufacturer
A B2B manufacturer of precious-metal alloys that sells to international buyers needed one platform for its product catalogue, enquiries and administration, instead of a brochure site and email threads.
We built it as a monorepo with a Next.js front end and a Go back end, run in containers behind a reverse proxy, so the public site, the admin and the API are deployed, monitored and updated together.
Running that platform is the software half of managed IT. The same discipline, with patched servers, monitored services and tested backups, is what a plant’s office systems need too.
Based on a real project. The client’s name is withheld.
Illustrative scenario
A Gujarat exporter whose accounts live on one PC
An engineering-goods exporter with 60 staff runs Tally on a single office PC that doubles as the file server. CCTV, office laptops and the shop-floor PCs share one flat network, and backups are a USB drive someone remembers to plug in.
We move Tally and shared files to a managed server with daily backups that are restored as a test each month, put CCTV and shop-floor machines on their own network segments, switch on multi-factor login for email and remote access, and replace the Windows Server 2016 box before its support ends.
If ransomware hits one laptop after that, it cannot reach the accounts, the cameras or the plant, and yesterday’s data can be restored.
A composite example of how we would work. Not a specific client or result.
What we take over, and in what order
- 1
Plant and office inventory
Servers, PCs, network gear, CCTV, Tally or ERP, email and every place design or export files are kept.
- 2
Backups you can restore
Daily backups of accounts and files, kept off site, with a restore tested every month.
- 3
Segment the network
Office, shop floor, CCTV and guest devices on separate networks so one infection cannot spread.
- 4
Patch and replace
Unsupported Windows 10 and Windows Server 2016 machines upgraded or isolated on a schedule that suits production.
- 5
Run it
Helpdesk for office and plant staff, on-site visits in Gujarat and a monthly report on backups and patches.
The full scope, response model and what is not included are on the managed IT support page.
Frequently asked questions
What does IT support for a manufacturing company cover?
Office and shop-floor PCs, the factory network and Wi-Fi, CCTV, printers, email, Tally or ERP servers, backups and security. Web Your Vyavsay covers these with a remote helpdesk and on-site visits in Ahmedabad and Gujarat.
Why are manufacturers targeted by ransomware?
Downtime stops production, which pressures owners to pay, and plants often run old, unpatched machines on flat networks. Black Kite found manufacturing made up 22% of ransomware victims between April 2025 and March 2026.
How should Tally or ERP data be backed up?
Automatically every day, with copies kept off site and not reachable from office PCs, and with a restore tested regularly. A backup that has never been restored is not a backup you can rely on.
Do you visit factories outside Ahmedabad?
Yes, on-site support covers Ahmedabad and Gujarat. Most day-to-day work, such as accounts, updates, backups and monitoring, is done remotely, with visits for hardware, cabling and network faults.
Do you supply the hardware?
No. We do not sell hardware. We recommend what to buy, check quotes if you want us to, and install and configure it once it arrives.
Sources
- Infosecurity Magazine: manufacturing accounts for 22% of ransomware victims (Black Kite, September 2026)
- S.S. Rana & Co.: CERT-In issues 15 elemental cyber defence controls for MSMEs (September 2025)
- Microsoft Lifecycle: Windows Server 2016 (extended support ends 12 January 2027)
- Microsoft Lifecycle: Windows 10 Home and Pro (end of support 14 October 2025)
- CERT-In: Directions under section 70B(6) of the IT Act, 28 April 2022 (6-hour reporting, 180-day logs)