For MSMEs and small businesses
A Forward Deployed Engineer for Your Small Business
A forward deployed engineer for an MSME is a software engineer who works inside your small business, learns how orders, billing, stock, follow-ups and approvals actually run, and builds the internal software those requirements call for. You get a tech team without hiring one. Web Your Vyavsay offers this to micro, small and medium businesses in India and abroad, usually starting with the one process that costs you the most time.
New to the term? The general explanation is on our forward deployed engineering page. This page is about how it works for a business of your size.
Internal business requirements we turn into software
- Lead and enquiry tracking, with follow-ups that do not depend on one person’s memory.
- Billing, quotes and payment tracking in one place instead of several files.
- Orders, stock and purchasing that stay in step with each other.
- Approvals for discounts, purchases, payouts or leave, with a record of who approved what.
- Reports built from live data, with Excel export for the people who still want a spreadsheet.
- WhatsApp integration, so customer conversations land on the right record.
Most of these start life in Excel, registers and WhatsApp groups. See replacing Excel with custom software for how that move works.
Your options for getting software built as a small business
| Freelancer | Off-the-shelf software | Agency project | Embedded engineer | |
|---|---|---|---|---|
| Learns how you work | Through your brief | Not at all | Through a requirements document | Firsthand, with your staff |
| Fits your process | If the brief is right | If your process is standard | To the agreed scope | Yes, and it adapts as you change |
| After launch | Often unavailable | Vendor support | Handover | Kept running and improved |
| Best when | One small, clear task | Your process is common in your industry | One fixed project | You have no tech team and several needs |
How it works for a small business
- 1
Walk through your day
We spend time with your team and see how orders, money and customers move through the business.
- 2
Pick one process
We choose the single process where software saves the most time or prevents the most mistakes.
- 3
Build it in small steps
Your team uses working versions and tells us what is wrong, so the system fits how they actually work.
- 4
Move your data across
Existing spreadsheets are imported, and Excel export stays for reports.
- 5
Keep improving it
After launch we fix, update and add the next process on your list.
Small-team systems we have built
NGO Patient Management CRM
Shamim Foundation CRM
Before: Paper registers or spreadsheets for admissions and discharges
One register for every patient admission
Read the Shamim Foundation CRM case studyLoan Marketplace & Lead Platform
Advision Loans
Before: Callback requests and WhatsApp messages tracked in different places
Loan discovery to qualified enquiry in a few steps
Read the Advision Loans case studyEducation CMS & CRM Platform
Thrive Education
Before: Enquiries arriving by form, phone and WhatsApp with no single lead record
One platform for education content and admission leads
Read the Thrive Education case studyReal Estate CRM
GrowusCRM
Before: Manual follow-ups handled across sales agents’ personal phones without centralized oversight
Centralized sales & WhatsApp operations
Read the GrowusCRM case study
Frequently asked questions
- What does a forward deployed engineer do for a small business?
- They sit with your staff, see how the work is really done, and turn those internal requirements into working software: tracking systems, approval flows, billing and stock tools, reports and WhatsApp integrations. They then keep that software running and improving as the business changes.
- Our business has no IT team. Is this still a fit?
- Yes, that is the main case. You do not need to write a technical specification. We start from how your team works today: the people, the files and the problems, and work out requirements with you.
- What do you need from us to start?
- Time with the people who do the work, and a look at the files and tools they use today, such as spreadsheets, billing software, WhatsApp groups and registers. Existing spreadsheet data is imported during migration.
- Is this better than buying off-the-shelf software?
- Not always. If your process is standard for your industry, a packaged product is usually cheaper and quicker to adopt. An embedded engineer makes sense when your process is what sets you apart, when no product fits without workarounds, or when you are paying for several tools to cover one job.
- How much does it cost?
- It depends on the process, the number of users and the integrations involved. The free consultation includes a rough cost estimate, so you see a range before committing to anything.